Privacy Policy

Who we are

Simulaw Ltd (“Simulaw”, “we”, “us”) builds simulation training platforms for law firms. This policy covers two categories of personal data: data collected through our website at simulaw.co.uk (for example, from prospective clients who contact us), and personal data we process as part of delivering our platform to client firms.

Where we process personal data on behalf of a client firm (for example, discovery inputs, training material, user performance data, and the training and qualification dates a firm provides so that each person is placed at the right level), that processing is primarily governed by the data processing terms in our SaaS Agreement with that firm, which takes precedence over this policy for that data. This policy describes that processing at a high level for transparency, including in our Subprocessors list below.

Our contact details: info@simulaw.co.uk. Registered in England and Wales.

What data we collect and why

Contact enquiries. When you email us, or complete our Book a demo form, we receive your name, work email address, company, job title, organisation type and country, your answers to the optional questions on that form, and any information you include in a message. We store demo requests in our own systems and send a notification of each one to our team by email. We use this solely to respond to your enquiry and, where relevant, to discuss our services with you. We do not send an automatic confirmation email.

Website analytics. We may use analytics tools to understand how visitors use our website. This data is aggregated and does not personally identify you. It helps us improve the site and understand which content is useful.

Cookies. Our website may use essential cookies required for the site to function and analytics cookies to measure usage. No advertising or tracking cookies are used.

Legal basis for processing

For website and enquiry data, we process personal data on the basis of:

• Legitimate interest: to respond to your enquiries, improve our website, and communicate with prospective clients about our services.
• Consent: where you voluntarily contact us or opt in to any future communications.

Where we process personal data on behalf of a client firm as part of delivering our platform, that firm is the data controller for that data and determines the legal basis for its processing. We process it as a data processor under our SaaS Agreement with that firm.

How we use your data

We use the data we collect to:

• Respond to your enquiries
• Provide information about our services
• Improve our website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data sharing

We may share your data with service providers who help us operate our website and business (for example, hosting and email providers), under appropriate data processing agreements. We do not share your data with any other third parties unless required by law. See our Subprocessors page for the full list of providers we work with, including those involved in delivering our platform to client firms.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Contact enquiry data is retained for as long as we have an ongoing business relationship or legitimate reason to stay in touch. You can request deletion at any time.

Where personal data is processed under a signed agreement with a client (for example, as part of delivering our platform), that data is instead governed by the data processing terms within our SaaS Agreement, which requires deletion within 30 days of the agreement ending, unless a longer period is required by law.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Delete your data (subject to any legal obligations we may have)
• Object to our processing of your data
• Restrict how we process your data
• Data portability: receive your data in a structured, commonly used format

To exercise any of these rights, contact us at info@simulaw.co.uk.

Data security

We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have any questions about this policy or how we handle your data, please contact us at info@simulaw.co.uk.